Running Automatic Payments

Running Automatic Payments in Syrasoft Connect is one of the easiest tasks to run in the platform.

1. Navigate to the Pending Tasks Workcenter
2. Click Automatic Credit Card Payments
3. Click Execute Task

Once the Execute Task window opens follow these three steps.

1. Wait for the Pending Automatic Payments to populate. This box will fill in with every tenant who needs an automatic payment run right now.
2. Select Apply All to check each and every tenant in the list. Any tenants that should be excluded from the list of automatic payments can be manually unchecked.
3. Click Process Payments

Syrasoft Connect will automatically attempt to charge each and every card on file. If the card is successfully charged, depending on facility and tenant settings, a receipt will be emailed to the email address on file or printed for later mailing and Connect will move on to the next tenant.

If the card is declined the decline is logged and the tenant will appear in the Delinquency Workcenter and Connect will move on to the next tenant.